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99.99% Uptime Managed Network
Your online shop is your business and if your shop is offline it’s costing you money every minute. We have invested heavily in our own technology to ensure our servers have the maximum uptime levels.
We are one of the few hosted ecommerce solutions who have our own data centre equipment, this means if there are any issues we can resolve them ourselves, there is no waiting for a 3rd party hosting company.
Our Data Centre
Our data centre is located in Manchester, England and has 24/7 security, external monitoring and in-house technicians.
Our Servers
All our servers are very high powered and all are run at less than 60% capacity at all times, ensuring your online shop is fast and quick to respond.
Each server is setup with multiple power connections, multiple processors and multiple hard drives. This all ensures that should one component in the server fail it will not take your online shop offline and our engineers should be able to resolve the issue without any downtime.
Our Network
The entire network has 2 independent internet connections both of which connect to 5 other further independent transit networks. In the very unlikely event that any of these connections go down we can quickly switch our entire network to use an alternative connection.
Our Security
The network is protected by several hardware firewalls and advanced routers to avoid any security issues and to ensure maximum performance. All our servers have past several PCI data security checks and are regularly scanned by anti-hacker services.
All your data is backed up throughout the day so in the event of an issue with your account we can get your shop back online.
In a worst case scenario if the Manchester data centre was destroyed we can quickly switch our network to use our backup servers located in America.
In Summary
In summary, with ekmPowershop your online shop is connected to one of the best, most resilient networks in the world.
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