ekmpowershop User Guide

Ecommerce Software | Shopping Cart Software

ekmPowershop is the easiest way to setup your own online shop
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Guide
Frequently Asked Question

Here is a list of the most asked questions about ekmPowershop and the services we provide.

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Frequently Asked Questions

Sales
  • How many items can I have in my shop?

  • Do I need to know how to code HTML?

  • How long is my commitment?

  • How can I take payments from my customers?

  • Are there any hidden costs?

  • What are the total costs for ekmPowershop?

  • How much does ekmpowershop cost in US Dollars?

  • Can I have a domain name for my online shop?

  • Which payment gateways / payment processors do you support?

  • Can I sell "Adult" products using ekmPowershop?



  • Using ekmPowershop
  • Is it safe for customer to buy from my shop?

  • What is the URL/Website Address of my store?

  • Can I change the layout of my online store and even make my own?

  • What sort of hosting comes with ekmpowershop?

  • Is ekmPowershop compatible with Apple Mac?

  • Is ekmPowershop compatible with FireFox?

  • Can I install a web counter?

  • How do I cancel my account?

  • Can I suspend or pause my shop?

  • How do I change my username?

  • How do I change my password?

  • Can my shop contain video / music / .pdf files etc?

  • Can I add Order Tracking Code?

  • Link To New Window



  • Domain Names
  • Can I use my existing domain name for both my existing website and my online shop?

  • How do I add a domain name to my shop?

  • How do I register a domain name?

  • How do I transfer in my domain name?

  • How do I setup a sub-domain?

  • Why is my domain name still not working?



  • Marketing
  • Why am I not listed in the search engines?
  • What can a SEO (Search Engine Optimisation) company do for me?
  • Can I send a newsletter to my customers?


    General
  • What are Cookies?

  • Do I Need To Backup My Data?

  • How Do I Add a Blog to my ekmPowershop?



  • Troubleshooting
  • Why can customers only add 1 item into the cart?

  • Why is my Shopping Cart not working correctly when i use Frames?

  • Why were no payment details given on an order?

  • Can I change my username?

  • Why are orders being overwritten?

  • Why do I keep getting timed out?

  • Error Within Cart Page

  • Percentage off specific products




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