Its thumbs up for ekmPowershop from The Home and Gardener Company.
As a returning customer, I have returned to ekmPowershop after being severally stung, leaving a deep hole in my pocket and regret ever leaving ekmPowershop.
Originally as a customer trading as Home and Garden Delights I made the decision to leave ekmPowershop in favor with a locally based high flying web design and marketing company, after paying out several thousand pounds on a good looking website, and then even more on getting it to work correctly (and be seen by prospective customers), I realized I need to change my website company.
I found that income dropped off by 60% and then lower, in comparison to the orders achieved with ekmPowershop, and on deciding to leave the web management company, I found none of the site, (that I had paid for) would actually be salvageable, I instantly contacted ekmPowershop.
I now have a site that is better than its predecessor, operates to a faster, easier and manageable standard and allows access for easy content management at a fraction of the build and operational costs. I have found the ekmPowershop team excellent to work with. They have been highly responsive, to all of my wishes and requests. I remain constantly impressed to there raising standards, and innovative ideas and improved features I now look forward to working with ekmPowershop on further Internet projects.
I am now confident that The Home and Gardener Company will go to strength to strength, and feel confident that ekmPowershop deserve the highest standard of recommendation in the industry, Thank you ekmPowershop, Please keep up the standards.
I stumbled across EKM Powershop last year as I had paid someone to put a shopping cart system on my existing website – www.fabricraft.co.uk. If I wanted to make any alterations to prices or postage, it was really difficult to get into the code and make changes confidently without the worry that I might have done some damage.
Having an e-commerce system had improved orders and a friend asked me to add a shopping cart to her web site but I didn’t want to go down the same troublesome route. I found EKM Powershop through Google and it totally changed everything. I spent the weekend playing around with the demo shop and really enjoyed the ease of use. The cost is very reasonable and the support line staff extremely helpful and friendly. I soon added a shopping cart to my friend’s website – www.ribbonbox.co.uk
My business is selling Christmas stockings and bow ties and after having completed the Ribbonbox site quickly, I decided to completely revamp my own e-commerce system and signed up for EKM including hosting and have not looked back since then. Fabricraft usually appears on the first page of Google and most other search engines when searching for Christmas stockings, which I am sure, has been helped by having the EKM system and the automatic submission to numerous search engines. I also signed up to have statistic reports on how customers are directed to the site, which is invaluable. I am now coming up to busiest trading time of the year and know that I have complete control over my site and what is sold by the minute. If a particular fabric is getting low, I can instantly take it off the site, without running the risk of disappointing a customer.
I have been asked to create another website early in 2008 and once again will sign up with ekmPowershop. I cannot recommend EKM Powershop highly enough!
We had been quoted £15k to build our website, I was worried about the
ongoing costs and speed of updates to the site so I decided to
look around and see if we could build in-house.
After discovering
EKMPowershop we never looked back, building the site took a matter of
days and its as simple as using word. The customer service has been
excellent and fast (even on weekends).
We can change products
amend prices have discount codes all within minutes - the price is extremly
competitive, do your research on the web no-one has a bad
thing to say about the system and having used other hosts we wouldnt even
consider changing from powershop.
It is creatively versatile
enough to get a great looking site that looks very professional. The
marketing and promotion help given as well has been usefull and the
site is growing nicely to the extent that we are considering opening another
store with Powershop.
We are happy to endorse ekmPowershop in anyway - you have been and are a fantastic company that we are pleased
to recommend.
Our aim at Lotus Cars was to create a clean and fresh online store, which matched our new branding, whilst providing a simple to use system for our customers and for maintaining our product range. The ekmpowershop ecommerce system proved to provide the best of all worlds, allowing us to easily develop the look and feel of the site to meet our requirements, whilst keeping a simple site structure and a simple process for maintaining products.
Our customers find the site is easy to navigate, and the checkout process simple, which makes purchasing products easy for visitors - clearly an important feature in any online venture.
We have found the EKM team excellent to work with. They have been highly responsive, have listened to our feedback, and are constantly adding new and improved features, ensuring the store meets the expectations of a world-wide shopping audience.
Being a keen user of the web to shop for goods, I was well aware of
the ever growing population of like-minded people who are too busy to
trawl the high streets for the best deal when making a purchase.
For
this reason I wanted to start trading online at the earliest
opportunity and obtained a quote from a web developer for building a
site from scratch. The prices started from £2000 without shopping
facilities and without the ability to manage my own data!
A friend
was already using ekm for her products and convinced me to have a
look, but it all seemed too cheap for everything on offer - I thought
there has to be a catch. I made numerous phone calls to ekm's sales
team to try and unearth the loopholes, but did not find any, so
decided to have a go, knowing that I could end my contract at any
time without penalty.
I asked ekm's developers to design and build
the site layout for me for a nominal fee, as I wanted to focus on
building the products.
Since launching the site last year, online
sales have steadily increased and I am adding more and more items all
the time as it is so straightforward to do.
I can honestly say that
ekm has remained supportive throughout this time and has always
offered a top class service. New design features are added on a
regular basis which means the product gets better and better!
Just wanted to say a massive thankyou for all the help from your team. After years of having a site from one and one that sat on the internet with no search engine listings we decided to move our shop to ekmPowershop.
Since transferring our shop over to ekmPowershop, we are already seeing positive results including being listed at position four in just under a day . Just wanted to thank everyone at EKM and let other customers know it was the best commercial decision i have made in years.
I would just like to say how impressed I am with your software!
I have recently purchased and set up my online shop with ekmPowershop. Needless to say, I am absolutely thrilled. It has been very easy to use and there have been very few restrictions, even working from a template.
I have absolutely no IT skills or any background in design and I managed to put my shop together in a couple of weeks (even with two small babies)!
I have encountered a few technical issues (due to my lack of knowledge)! but everytime I have phoned, EKM's response has always been courteous, effective and instant.
Your staff should be highly commended In particular Ian Gibson, who has provided excellent customer service above and beyond expectation.
Originally, this shop was intended as a 'stop gap' until I had a bespoke website designed and built. I no longer have plans to do this, I wish to remain with ekmPowershop and to use your design service to 'add on' custom features to this original site.
I have received much positive feedback about the fresh design and easy navigation of the site.
I look forward to a long and fruitful partnership with EKM.
We launched our first website in 2004, selling Yankee Candles and gifts but quickly outgrew our rather limited website, and began to search for a more powerful, versatile and economic e-commerce solution. We tried out EKMpowershop in 2005, and were so impressed with the demo, that we signed up immediately. Building a website could not be easier using EKM, and we have seen online sales increase dramatically since we launched our ekmPowershop store.
As a busy independent retailer, I simply don't have time to spend on the phone asking for changes etc, and I have found ekmpowershop invaluable as if I want something changing, I can simply go ahead and change it, and the changes are made instantly.
The shopping cart side of the website is easy to use and fully customisable, so you can get exactly the information that you want during check-out. A great feature, as every business has different information requirements, which often change from week to week.
We have found the real power behind ekmpowershop is it's versatility. You can do with your website exactly what you want. We found nothing that even comes close in terms of design, ease of use, and value for money. Queries are answered immediately and professionally, and improvements are constantly being made.
I would have absolutely no hesitation in recommending ekmpowershop to anybody, and indeed have done on a number of occasions. I am currently considering launching another e-commerce website, and will definitely be using ekmpowershop
Before I decided to settle for ekmpowershop, I had done extensive research about bespoke and the off-the-peg ecommerce solutions, and also had to consider the overall pricing of hosting and website creation. I had previously paid a website developer for a website, but the website was inflexible and difficult to use, for example, the website application would not even automatically resize the product photos!
I am especially pleased with the templates provided by ekmpowershop and I have used one of them in my website design. I am a hands-on person who loves the autonomy this system allows me, I just add the photos or product information, click and it's done.(No HTML required!) Your applications are so easy to use!
The few times I have contacted you by email and phone you have responded quickly and given advice free of charge.
I would like to shout it from the rooftops that I can honestly say, I look forward to many more years with ekmpowershop.
Natures Gate have been using ekmpowershop for our online line shopping service for the last five years.
The system is simple to setup, easy to use and fairly priced. The staff are also very friendly, helpful and efficient.
Since we have had the online shop we have had a dramatic increase in our business. Our customers like to have the convenience of being able to order 24/7 instead of being restricted to business hours; this is especially helpful to our international customers who can place their orders while we are sleeping!
With so much activity on our shop we have shot up on the search engines and in many cases are on the first page. A large percentage of our business is now online and it has the added advantage of freeing up our staff which increases efficiency. I would recommend ekmpowershop to anyone considering setting up an online shop.
We spent the summer of 2004 planning the content of our Internet shop. Our aim was to launch an integrated informative website and shop. We wanted to develop the website ourselves and "plug in" a proprietary on-line shop system.
The first supplier we trialled said we could not integrate our website, certain facilities we considered basic and essential were not available until next year but we could pay extra now and they would be provided. Charges were on a sliding scale based upon the number of items on sale. Calls to "support" always resulted in the answer "we will have to try and contact...".
Then we found ekmpowershop. What a difference. Yes, you can integrate your website with the shop. How? Dont worry; we can talk you through it. We would like a change to... Done! Support on hand whether the request be by phone or email. Not only help but honest answers when changes requested. A sensible set monthly charge that helps you to budget. In the time we have been clients we have seen improvements in the service / system and we have seen nothing that suggests the trend will not continue.
If you are looking to start a shop or migrate from an existing provider, we can do nothing else than recommend ekmpowershop.
I spent 8 months searching the internet for a e-commerce shopping cart software solution that I could recommend to my clients and it wasn't until I found ekmpowershop that I found one that would suit the bill.
It was a combination of the low cost, ease of setup and ease of administration that convinced me ekmpowershop was the hosted shopping cart solution I was after. I was able to very quickly get a store up and running for my client Videoscene-Bradford, and input over 5,000 products in just a few weeks. With the search engine submissions included in the package, sales started almost immediately.
As for the ekmsystems support team, I cannot praise them highly enough. Questions about the shopping cart software have been answered the same day, one even at the weekend which was totally unexpected.
Well done guys, keep up the good work.
Adrian Hall
UK Model Shops
Scott Dune
DWHS
I just want to say your service is the very best we have experienced. The systems are so easy to use we have our web store online with over 1,000 products in just 2 days!
Fantastic service and we would recommend it to anyone!
Having launched our website earlier this year we found our existing shopping cart to be too restrictive in what it could offer us. We wanted to move to a fully functional e-commerce on-line store which would provide us with the flexibility and choice needed.
We chose ekmpowershop partly for the wide range of payment gateways on offer as it was a vital part of our business plan to encompass our HSBC merchant account into our website. ekmpowershop was one of only a few carts able to offer this facility.
ekmpowershop makes it very easy to make our product descriptions look attractive without having to worry about HTML code which is very important to us, we are not computer programmers so wanted a site which was easy to navigate and update!
The backup and service we have received from EKM has been second to none and our requirements are always dealt with the same day, in a fast moving world it is vital that our requests are actioned immediately and EKM always deliver the goods.
Since changing over to ekmpowershop our traffic has increased by 500% and our turnover has quadrupled, this has been helped by the easy checkout and payment methods available.
We would strongly recommend ekmpowershop as a shopping cart to any other users out there looking for something to help build their on-line business.
